ClipMarts

Customer Success Hub

Seven agents scoring health, predicting churn, and driving renewals

B2B SaaS CS teamspost-sale revenue orgsrenewal-focused operators
$79Company OSFor teams replacing process headcount with AI ops

What is Customer Success Hub?

Proactive customer success. Health scoring, churn prediction, automated outreach, ticket analysis, renewal tracking, and feedback collection.

Agents

7

Setup Time

15 min

Difficulty

Intermediate

Works With
paperclipclaude-code

Why This Product Sells

This one sells on retention economics: buyers already know a saved renewal is worth far more than the package price.

Best For

  • B2B SaaS CS teams
  • post-sale revenue orgs
  • renewal-focused operators

Outcomes

  • spot churn sooner
  • run renewal prep faster
  • systematize health reviews

Included

  • health scoring agents
  • renewal workflows
  • feedback loops

Before vs. After

Before

  • Fragmented tools and disconnected workflows
  • No standardized operating structure for the function
  • Senior staff stuck on low-leverage coordination work

After deploying Customer Success Hub

  • spot churn sooner
  • run renewal prep faster
  • systematize health reviews

Organization Chart

Health Scorer

Lead

Churn Predictor

Outreach Planner

Ticket Analyzer

Renewal Tracker

Feedback Collector

Cs Manager

What's Included

  • company.yaml
  • agents/health-scorer.md
  • agents/churn-predictor.md
  • agents/outreach-planner.md
  • agents/ticket-analyzer.md
  • agents/renewal-tracker.md
  • agents/feedback-collector.md
  • agents/cs-manager.md
  • workflows/health-check.yaml
  • workflows/renewal-pipeline.yaml
  • skills/health-scoring.md
  • skills/churn-signals.md
  • mcp-servers.json
  • README.md

Preview

company.yaml
# company.yaml
name: customer-success-hub
version: "1.0"
description: Proactive customer success operations

agents:
  - id: health-scorer
    role: "Score customer health from usage and engagement data"
    skills: [health-scoring, metric-aggregation]
    mcp_servers: [mixpanel, intercom]
    triggers:
      - cron: "0 6 * * *"
        action: daily-health-scores

  - id: churn-predictor
    role: "Predict churn risk and recommend interventions"
    skills: [churn-signals, risk-modeling]
    upstream: [health-scorer]
    output:
      format: json
      destination: churn-alerts/

Installation Guide

terminal
$ paperclipai company import --from ./customer-success-hub/paperclip/ --target new
Creating 7 agents... done
Wiring 2 workflows... done
Company deployed successfully.

One-click import — deploy a full AI company into Paperclip in under a minute.

Option A: CLI (recommended)

1

Download and extract the ZIP

unzip customer-success-hub.zip
2

Import the Paperclip-ready company package

paperclipai company import --from ./customer-success-hub/paperclip/ --target new
3

Done — agents are ready

Open your Paperclip dashboard to see the org chart, agents, and workflows.

Option B: Dashboard UI

1

Open Paperclip dashboard

Navigate to Company Settings → Import

2

Upload the paperclip/ folder

From the extracted ZIP, upload the customer-success-hub/paperclip/ directory.

3

Review and deploy

Preview the org chart, then click Deploy. All agents and workflows will be created automatically.

Share
Files included14
Setup time15 min
Difficultyintermediate

Tags

customer-successchurnhealth-scorerenewalsfeedbacksaas