ClipMarts

Customer Success Hub

Seven agents scoring health, predicting churn, and driving renewals

B2B SaaS CS teamspost-sale revenue orgsrenewal-focused operators
FreeFree StarterFor solo operators and evaluation

What is Customer Success Hub?

Proactive customer success. Health scoring, churn prediction, automated outreach, ticket analysis, renewal tracking, and feedback collection.

Agents

7

Setup Time

15 min

Difficulty

Intermediate

Works With
paperclipclaude-code

Why This Product Sells

This one sells on retention economics: buyers already know a saved renewal is worth far more than the package price.

Best For

  • B2B SaaS CS teams
  • post-sale revenue orgs
  • renewal-focused operators

Outcomes

  • spot churn sooner
  • run renewal prep faster
  • systematize health reviews

Included

  • health scoring agents
  • renewal workflows
  • feedback loops

Before vs. After

Before

  • Fragmented tools and disconnected workflows
  • No standardized operating structure for the function
  • Senior staff stuck on low-leverage coordination work

After deploying Customer Success Hub

  • spot churn sooner
  • run renewal prep faster
  • systematize health reviews

Organization Chart

Health Scorer

Lead

Churn Predictor

Outreach Planner

Ticket Analyzer

Renewal Tracker

Feedback Collector

Cs Manager

What's Included

  • company.yaml
  • agents/health-scorer.md
  • agents/churn-predictor.md
  • agents/outreach-planner.md
  • agents/ticket-analyzer.md
  • agents/renewal-tracker.md
  • agents/feedback-collector.md
  • agents/cs-manager.md
  • workflows/health-check.yaml
  • workflows/renewal-pipeline.yaml
  • skills/health-scoring.md
  • skills/churn-signals.md
  • mcp-servers.json
  • README.md

Preview

company.yaml
# company.yaml
name: customer-success-hub
version: "1.0"
description: Proactive customer success operations

agents:
  - id: health-scorer
    role: "Score customer health from usage and engagement data"
    skills: [health-scoring, metric-aggregation]
    mcp_servers: [mixpanel, intercom]
    triggers:
      - cron: "0 6 * * *"
        action: daily-health-scores

  - id: churn-predictor
    role: "Predict churn risk and recommend interventions"
    skills: [churn-signals, risk-modeling]
    upstream: [health-scorer]
    output:
      format: json
      destination: churn-alerts/

Installation Guide

terminal
$ paperclipai company import --from ./customer-success-hub/paperclip/ --target new
Creating 7 agents... done
Wiring 2 workflows... done
Company deployed successfully.

One-click import — deploy a full AI company into Paperclip in under a minute.

Option A: CLI (recommended)

1

Download and extract the ZIP

unzip customer-success-hub.zip
2

Import the Paperclip-ready company package

paperclipai company import --from ./customer-success-hub/paperclip/ --target new
3

Done — agents are ready

Open your Paperclip dashboard to see the org chart, agents, and workflows.

Option B: Dashboard UI

1

Open Paperclip dashboard

Navigate to Company Settings → Import

2

Upload the paperclip/ folder

From the extracted ZIP, upload the customer-success-hub/paperclip/ directory.

3

Review and deploy

Preview the org chart, then click Deploy. All agents and workflows will be created automatically.

Share
Files included14
Setup time15 min
Difficultyintermediate

Tags

customer-successchurnhealth-scorerenewalsfeedbacksaasfree