Customer Success Hub
Seven agents scoring health, predicting churn, and driving renewals
What is Customer Success Hub?
Proactive customer success. Health scoring, churn prediction, automated outreach, ticket analysis, renewal tracking, and feedback collection.
7
15 min
Intermediate
Why This Product Sells
This one sells on retention economics: buyers already know a saved renewal is worth far more than the package price.
Best For
- B2B SaaS CS teams
- post-sale revenue orgs
- renewal-focused operators
Outcomes
- spot churn sooner
- run renewal prep faster
- systematize health reviews
Included
- health scoring agents
- renewal workflows
- feedback loops
Before vs. After
Before
- Fragmented tools and disconnected workflows
- No standardized operating structure for the function
- Senior staff stuck on low-leverage coordination work
After deploying Customer Success Hub
- spot churn sooner
- run renewal prep faster
- systematize health reviews
Organization Chart
Health Scorer
Lead
Churn Predictor
Outreach Planner
Ticket Analyzer
Renewal Tracker
Feedback Collector
Cs Manager
What's Included
- company.yaml
- agents/health-scorer.md
- agents/churn-predictor.md
- agents/outreach-planner.md
- agents/ticket-analyzer.md
- agents/renewal-tracker.md
- agents/feedback-collector.md
- agents/cs-manager.md
- workflows/health-check.yaml
- workflows/renewal-pipeline.yaml
- skills/health-scoring.md
- skills/churn-signals.md
- mcp-servers.json
- README.md
Preview
# company.yaml
name: customer-success-hub
version: "1.0"
description: Proactive customer success operations
agents:
- id: health-scorer
role: "Score customer health from usage and engagement data"
skills: [health-scoring, metric-aggregation]
mcp_servers: [mixpanel, intercom]
triggers:
- cron: "0 6 * * *"
action: daily-health-scores
- id: churn-predictor
role: "Predict churn risk and recommend interventions"
skills: [churn-signals, risk-modeling]
upstream: [health-scorer]
output:
format: json
destination: churn-alerts/Installation Guide
One-click import — deploy a full AI company into Paperclip in under a minute.
Option A: CLI (recommended)
Download and extract the ZIP
unzip customer-success-hub.zipImport the Paperclip-ready company package
paperclipai company import --from ./customer-success-hub/paperclip/ --target newDone — agents are ready
Open your Paperclip dashboard to see the org chart, agents, and workflows.
Option B: Dashboard UI
Open Paperclip dashboard
Navigate to Company Settings → Import
Upload the paperclip/ folder
From the extracted ZIP, upload the customer-success-hub/paperclip/ directory.
Review and deploy
Preview the org chart, then click Deploy. All agents and workflows will be created automatically.
Related Products
Customer Onboarding Pod
Implementation planning, support handoff, and executive updates for post-sale teams
AI Development Shop
Nine agents that triage issues, write code, review PRs, and ship
SaaS Demand Gen Studio
Founder-led pipeline coverage across SEO, paid media, outbound, and thought leadership
Sales Pipeline HQ
Eight agents that score leads, write outreach, and close deals on autopilot