Customer Onboarding Pod

name: customer-onboarding-pod
version: "1.0"
description: A customer-onboarding template for SaaS and service businesses that need cleaner kickoff motion, better implementation tracking, and stronger stakeholder communication during the first 30 days.

agents:
  - id: sales-account-strategist
    role: "Account Strategist"
    prompt_file: "agents/sales-account-strategist.md"
    source_skill: "sales/sales-account-strategist.md"
  - id: support-support-responder
    role: "Support Responder"
    prompt_file: "agents/support-support-responder.md"
    source_skill: "support/support-support-responder.md"
  - id: support-analytics-reporter
    role: "Analytics Reporter"
    prompt_file: "agents/support-analytics-reporter.md"
    source_skill: "support/support-analytics-reporter.md"
  - id: project-management-jira-workflow-steward
    role: "Jira Workflow Steward"
    prompt_file: "agents/project-management-jira-workflow-steward.md"
    source_skill: "project-management/project-management-jira-workflow-steward.md"
  - id: support-executive-summary-generator
    role: "Executive Summary Generator"
    prompt_file: "agents/support-executive-summary-generator.md"
    source_skill: "support/support-executive-summary-generator.md"

workflows:
  - id: kickoff-to-go-live
    trigger: deal.closed
    actions:
      - prepare-kickoff-brief
      - stage-implementation-plan
      - track-blockers
      - send-customer-update